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Business Service Crash on ExecuteOP_CALL From PreSetFieldValue Event (Doc ID 2597196.1)

Last updated on OCTOBER 15, 2019

Applies to:

Siebel CRM - Version 19.8 and later
Information in this document applies to any platform.

Symptoms

In Siebel 19.8, a custom Business Service crashed from PreSetFieldValue event in the Contact business component. It occurred in both cases with Cache flag checked and unchecked. 

The issue can be reproduced at will with the following steps:
1. Log into the Siebel application
2. Navigate to Contacts view
3. Modify a field in the Contact Form applet

Call Stack:

Cause

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In this Document
Symptoms
Cause
Solution


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