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When Trying to Access the Siebel URL Using Internet Explorer Only, HTTP 403 Error Occurs (Doc ID 2598063.1)

Last updated on OCTOBER 10, 2019

Applies to:

Siebel Public Sector Call Center - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

When trying to access the Siebel URL using Internet Explorer Only, HTTP 403 error occurs.
The issue is not reproducible when trying the same from the Web Server machine.
The issue is not reproducible when using Firefox on the client machines.

HTTP 403 Forbidden

The client does not have access rights to the content, i.e. they are unauthorized, so server is rejecting to give proper response. Unlike 401, the client's identity is known to the server.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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