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Siebel Thick/Dedicated Client 16.19 Does Not Launch When Using Firefox 68 ESR (Doc ID 2598587.1)

Last updated on OCTOBER 14, 2019

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Siebel Thick Client does not launch when using Firefox


STEPS
---------
1. create a shortcut to siebel thick client using firefox by specifying  /b "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" in the shortcut

2. Launch the siebel dedicated client.


ERROR
--------
The siebel.exe process starts up but then terminates and the browser just displays the "Unable to connect" screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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