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Receive a Blank Screen During Login and Error SBL-DAT-00144 was Generated in Log File (Doc ID 2598631.1)

Last updated on SEPTEMBER 25, 2020

Applies to:

Siebel Media - Version 19.7 and later
Information in this document applies to any platform.


After upgraded Siebel Environment from IP 15 to Siebel 19.8, a blank page is received when logging into the Siebel eMedia application. The following errors were found from the Application Object Manager Log file:

The issue can be reproduced at will with the following steps:
1. Upgrade from IP 15 to 19.8.
2. Log into Siebel eMedia application.
3. Blank page shows up.




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