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EAI Log Files Frequently Show Error Message "SBL-SMI-00126: The session has timed out" (Doc ID 2599819.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel EAI log files frequently show error message "SBL-SMI-00126: The session has timed out".

The behaviour occurs as follows:

1. Start Siebel server services, the EAI OM component is online.

2. Send inbound transactions for the EAI OM component.

3. EAI tasks do run but eventually encounter the reported error.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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