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'SelfServiceAccount' Web Service Errors on 'Implicit user key (Id) for UI Data Adapter'(SBL-EAI-04404) (Doc ID 2599861.1)

Last updated on OCTOBER 17, 2019

Applies to:

Siebel CRM - Version 19.3 and later
Information in this document applies to any platform.


On : 19.3 version, Siebel EAI

When attempting to invoke a web service based on Business Service 'EAI UI Data Adapter' method: 'UpdateLeaves' and pass a child integration component as part of the input
the following error occurs.

[0] As determined by the first instance, all subsequent instances of integration component 'Account Category' should use the same user key 'Implicit user key (Id) for UI Data Adapter'(SBL-EAI-04404) (IDS_ERR_EAI_SA_USE_SAME_USERKEY)

The issue can be reproduced at will with the following steps:
1. Invoke web service operation 'updateAccount' by calling method 'Update' of business service 'SelfServiceAccount' with input data containing only parent data (only account) and confirm it works.
2. Invoke again passing chold data (account category) and notice the error.




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