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Homepage > Tabbing Loses Focus On Tiles And Tiles Are Not Highlighted - Visually Impaired Users Cannot Use The System (Doc ID 2601190.1)

Last updated on MARCH 01, 2020

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

When using a custom theme, using tab does not highlight the tiles on the homepage. When using tab, the tiles should be highlighted so the user knows where the active cursor is.

This also occurs for any standard theme

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the homepage
2. use the tab key to navigate around the elements on the homepage
3. When the tiles on the homepage are active, they are not highlighted
Due to this issue, users who are visually impaired cannot see which item is selected

Cause

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In this Document
Symptoms
Cause
Solution
References


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