Marketing Job Import Hangs at the "Read Staging" Step And Will Not Complete
(Doc ID 2602235.1)
Last updated on NOVEMBER 23, 2020
Applies to:Siebel Marketing - Version 8.1.1  and later
Information in this document applies to any platform.
Marketing Job Import does not complete and hangs there in the "Read Staging" step.
This can be reproduced as below:
- From Administration - Marketing > Import, create a list import job
- Associate a 3,000 Contact records in a text file
Import Mode: Import New Records
Match Resolution Guideline: Overwrite Existing Records
- Map data accordingly (e.g Last Name/First Name)
- Activate it
- From Job Status, it hangs there as seen below:
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In this Document