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IP17/18/19::Server Busy Error After New Siebel Server Deployment To Existing Enterprise Followed By Enterprise Restart (Doc ID 2604004.1)

Last updated on MARCH 25, 2021

Applies to:

Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

On : 18.8 version, Installation

After adding 2 servers to the 8 servers environments and having restart the Siebel enterprise,  customer is facing server busy error in all object managers running in all servers.


ERROR
-----------------------
server busy error when trying to access an object manager

Cloudgateway.log

------------------------

2019-10-24 00:58:32 ERROR CG_LOGGER - com.siebel.opcgw.cloudgateway.ZKServiceDiscoveryOperations:Failed to re-load data or register watches
2019-10-24 00:58:32 ERROR CG_LOGGER - com.siebel.opcgw.cloudgateway.ZKServiceDiscoveryOperations:
org.apache.zookeeper.KeeperException$NoNodeException: KeeperErrorCode = NoNode for /SvcDiscovery/lowercaseentname/UPPERCASEENTNAME/eTrainingObjMgr_enu###Newserver/PID_XXXXX




STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Two new servers were added to the Existing Enterprise of 8 servers, now 10 siebel servers
2. The whole enterprise was stopped and started
3. Server busy is being sent to any attempt to log in an object manager


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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