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Multiple Same Quotes Are Active When Revising An Old Quote (Doc ID 2605492.1)

Last updated on OCTOBER 30, 2019

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

 With the following steps, you will see 2 active Quotes.

(1) Create a Quote record.

(2) Revise the Quote. Quote (revision 2) is created and activated. The old Quote (revision 1) is deactivated automatically.

(3) Revise the Quote (revision 1) again. Then Quote (revision 3) is created and activated. But Quote (revision 2) is still active and now you see 2 active Quotes (revision2 and revision3).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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