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Internet Explorer Has Issues With Drop Down Values In Siebel IP 19.1 (Doc ID 2606844.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Siebel CRM - Version 19.1 to 19.1 [Release V17]
Information in this document applies to any platform.

Symptoms

On : 19.1 version

In IE 11 when opening drop down (picklist) control when hovered to any values, the values do not get highlighted indicating which record was selected.

But using Chrome, when opening same dropdown it is possible to hover the values and they are highlighted to be selected.

The issue can be reproduced at will with the following steps but behavior happens for all picklists.

Using IE 11
1. Go to User Preferences>Behavior
2. Select Navigation as "Tab"
3. Try to select the theme, 3 are displayed by hovering it does not highlight the values.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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