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Pressing Tab Keyboard Does Not Take The Control Sequence From Top Applet To Next Child View Tabs In 19 (Doc ID 2608757.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Siebel CRM - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

On:  18.9 version, Configuration - General

Pressing Tab keyboard does not taking the Control Sequence from top applet to next below view tab child applets in Siebel 19.

The issue can be reproduced at will with the following steps:

  1. Go to Account and drilldown on Account
  2. Navigates to Account>>Contact view 'Account Detail - Contacts View'
  3. Place mouse courser on last 'Control' in Account Form applet. Ex: "URL:" control field
  4. Press Tab from key board
  5. Control went to File Application Menu instead of 'Contacts' view tab

Note: In IP15 Control is taken to below view tabs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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