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DROP DOWN DO NOT WORK ON CHROME (Doc ID 2611269.1)

Last updated on NOVEMBER 18, 2019

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms


In Chrome 76, The dropdown icon does not show correctly (shows as a plain text field)

The same works fine in other browsers



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigate to Service Request screen
3. Click on the dropdown field "Type"

Observe that the dropdown field shows as a simple text field



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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