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Inbound REST Invoking Custom Business Service With Workspace Name In The URI For Workspace Inspect Feature Fails With Error "Unable to create the Business Service" (Doc ID 2613571.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Siebel CRM - Version 19.9 and later
Information in this document applies to any platform.


Siebel version 19.9 provides a new feature called Workspace Inspect which allows a user to test object in a workspace without delivering the object to the workspace yet. This Workspace Inspect is available for :

• Inbound Web Service

• Inbound REST Service

For both cases, the workspace name is appended to the end of the URL/URI, note that each of the above has a slightly different as follows:

a. For Inbound Web Service:

Append the workspace at the end of URL with (a) & sign and (b) upper case 'W'





b. For Inbound REST Service:

Append the workspace at the end of URI with (a) ? sign and (b) lower case 'w'

Example:       https://<hostname:port>/siebel/v1.0/data/Order Entry/Order Entry - Orders/88-1UVWQH/Action (Deep)?workspace=int_siebel_18update


The out of the box "SIS OM PMT Service" was cloned/copied and named as "SIS OM PMT Service TS".

When testing the Workspace Inspect feature with Inbound REST Service on this custom business service "SIS OM PMT Service TS" using the following sample URI, an error occurs:

Method:        POST
URI:             https://localhost:8011/siebel/v1.0/service/SIS OM PMT Service TS/Get Profile Attribute?workspace=dev_sadmin_ts_rest01





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