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After Upgrade,Keyboard Shortcuts Are Not Working in Siebel 19 (Doc ID 2614853.1)

Last updated on APRIL 02, 2020

Applies to:

Siebel eCommunications - Version 19.8 and later
Information in this document applies to any platform.

Symptoms

Keyboard Shortcuts are not working after upgrade to Siebel 19

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to use common keyboard shortcuts. Eg: Query (Alt+Q), Sitemap (Ctrl+Shift+A), etc
2. Shortcuts are not working.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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