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Getting Cannot Read Property 'classList' of Undefined Error After Upgrade to Siebel 19 (Doc ID 2615084.1)

Last updated on NOVEMBER 29, 2019

Applies to:

Siebel CRM - Version 19.10 and later
Information in this document applies to any platform.

Symptoms

When loading the Siebel 19 application, one of the custom PR JS files is throwing an error at the vanilla siebel-core.js file.

In the custom JS file, the error occurs from the line below:


Below error is seen in Chrome Developer Tools:


TypeError: Cannot read property 'classList' of undefined
at HTMLInputElement.i (core-siebel.js?_scb=19.10.0.0_[23073_2]_ENU:75)
at HTMLDivElement.dispatch (jquery.js?_scb=19.10.0.0_[23073_2]_ENU:2)
at HTMLDivElement.v.handle (jquery.js?_scb=19.10.0.0_[23073_2]_ENU:2)
at Object.trigger (jquery.js?_scb=19.10.0.0_[23073_2]_ENU:2)
at HTMLInputElement. (jquery.js?_scb=19.10.0.0_[23073_2]_ENU:2)
at Function.each (jquery.js?_scb=19.10.0.0_[23073_2]_ENU:2)
at k.fn.init.each (jquery.js?_scb=19.10.0.0_[23073_2]_ENU:2)
at k.fn.init.trigger (jquery.js?_scb=19.10.0.0_[23073_2]_ENU:2)
at a.SetValue (pwinfra.js?_scb=19.10.0.0_[23073_2]_ENU:40)
at CustomPR.F.SetControlValue (core-siebel.js?_scb=19.10.0.0_[23073_2]_ENU:123)


The issue can be reproduced at will with the following steps:
1. Upgrade from IP 15 to Sieebl 19.10
2. Log into the application 19.10
3. Navigate to Loyalty Members form applet where is mapping to the custom PR file
4. Check the Chrome Developer Tools for the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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