My Oracle Support Banner

Error Executing Siebel Test Script On Siebel Open UI Keyword Automation Testing (Doc ID 2615648.1)

Last updated on DECEMBER 05, 2019

Applies to:

Siebel CRM - Version 18.11 and later
Information in this document applies to any platform.


On : 18.11 version, Client Functionality

Problem: Error during execution of recorded Test Script.
Error message:
org.openqa.selenium.TimeoutException: script timeout (Session info: chrome=77.0.3865.90) (Driver info: chromedriver=77.0.3865.40 (f484704e052e0b556f8030b65b953dce96503217-refs/branch-heads/3865@{#442}),platform=Windows NT 6.1.7601 SP1 x86_64) (WARNING: The server did not provide any stacktrace information) Command duration or timeout: 145.26 seconds Build info: version: '2.53.1', revision: 'a36b8b1', time: '2016-06-30 17:37:03' System info: host: 'ROCJ-BTSieb-IIS', ip: '', 'Windows Server 2008 R2', os.arch: 'x86', os.version: '6.1', java.version: '1.8.0_144' Driver info: Capabilities [{mobileEmulationEnabled=false, timeouts={implicit=0, pageLoad=300000, script=30000}, hasTouchScreen=false, platform=XP, acceptSslCerts=false, goog:chromeOptions={debuggerAddress=localhost:64634}, acceptInsecureCerts=false, webStorageEnabled=true, browserName=chrome, takesScreenshot=true, javascriptEnabled=true, setWindowRect=true, unexpectedAlertBehaviour=ignore, applicationCacheEnabled=false, rotatable=false, networkConnectionEnabled=false, chrome={chromedriverVersion=77.0.3865.40 (f484704e052e0b556f8030b65b953dce96503217-refs/branch-heads/3865@{#442}), userDataDir=C:\Users\BA_1\AppData\Local\Temp\9\scoped_dir32736_1131370456}, takesHeapSnapshot=true, pageLoadStrategy=normal, strictFileInteractability=false, databaseEnabled=false, handlesAlerts=true, version=77.0.3865.90, browserConnectionEnabled=false, proxy={}, nativeEvents=true, locationContextEnabled=true, cssSelectorsEnabled=true}] Session ID: dd10804658779281bd21585033d9e1ab

Error appeared after updating Chrome Driver to version 77.0.3865.40

The issue can be reproduced at will with the following steps:
1. Login to Siebel Application as SADMIN
2. Navigate to Site Map - Release- Test Scripts
3. Query for the required script "sv_full_copy5"
4. Drill down into script resord
5. Press "Play" button on the Scipt Form Applet



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.