My Oracle Support Banner

Siebel Tomcat 9 Service Takes more than a Minute to Stop (Doc ID 2616571.1)

Last updated on DECEMBER 03, 2019

Applies to:

Siebel CRM - Version 19.8 and later
Information in this document applies to any platform.

Symptoms

Siebel Tomcat 9 service takes more than a minute to stop.

From Common-daemon log file:
---------------------------------------------
[2019-11-18 10:31:21] [info] [11456] Commons Daemon procrun (1.1.0.0 64-bit) started
[2019-11-18 10:31:21] [info] [11456] Running 'SiebelApplicationContainer_Siebel_Home_c_Siebel_ai' Service...
[2019-11-18 10:31:21] [info] [ 7440] Starting service...
[2019-11-18 10:31:22] [info] [ 7440] Service started in 1234 ms.
[2019-11-18 10:31:41] [info] [14296] Stopping service...
[2019-11-18 10:31:49] [info] [14296] Service stop thread completed.
[2019-11-18 10:32:49] [info] [11456] Run service finished.
[2019-11-18 10:32:49] [info] [11456] Commons Daemon procrun finished


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.