My Oracle Support Banner

How to Make Sure that Physical Renderer And Presentation Model Scripts Are Read From Custom Directory to Prevent Error 404 (Doc ID 2616961.1)

Last updated on DECEMBER 04, 2019

Applies to:

Siebel CRM - Version 19.5 and later
Information in this document applies to any platform.

Goal

After upgrade to 19.5, trying to add custom physical renderer and presentation model scripts into the /siebel/sai/applicationcontainer/webapps/siebel/scripts/siebel/custom directory does not work and error 404 in the Browser console is observed.

When the same scripts are added into /siebel/sai/applicationcontainer/webapps/siebel/scripts/siebel it works.

Is this expected behavior in IP17 and how to make them work
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.