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IP17 Gateway Cluster Primary Node Down Status Affects Administration - Server Screens Resulting in Error (SBL-DAT-00222) (Doc ID 2617048.1)

Last updated on JANUARY 30, 2020

Applies to:

Siebel CRM - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

If Gateway Cluster Primary Node is down then users are unable to access Administration - Server Management screen. Below error is displayed:

Changes

Issue occurred when Primary Node Failed over in clustered gateway setup.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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