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Dispatch Board: Scroll Bar Not Working On Left Pane Of Gantt Chart Applet In Siebel 19 (Doc ID 2618229.1)

Last updated on FEBRUARY 03, 2021

Applies to:

Siebel CRM - Version 19.6 and later
Information in this document applies to any platform.

Symptoms

On : 19.6 version, Client Functionality

Vertical expand and collapse bar is not working in gantt chart applet on left pane

A) Create Service Region.

B) Go to Administration - Scheduling.

C) Create more number of Employees and add Service Region.

D) Administration - Employees -> Service Details -> Add Service Region.

E) Go to Dispatch Board. Select the button Select Service Region and employees will be added.

1. Go to Calendar.
2. Drilldown a Meeting.
3. It will take to bottom applet dispatch board.
4. Dispatch Board in calendar expand and collapse bar not allowing Drag and view


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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