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Value From Pick Applet Not Populating To Record Upon Creation (Doc ID 2619778.1)

Last updated on DECEMBER 16, 2019

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.


Value from pick applet not was populating to the parent applet when creating a new record.

The issue can be reproduced at will with the following steps:
1. Log into the Call Center application
2. Navigate to a custom screen
3. Create a new record
4. Click SSN field to bring up a pick applet
5. Pick a record that has value for the custom UID field 
6. In the parent applet, the UID field value doesn't show up


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