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Query Combo Box Is Not Scrolling Using Downward Arrow In Internet Explorer in Siebel 19.x Versions (Doc ID 2625478.1)

Last updated on JANUARY 05, 2020

Applies to:

Siebel CRM - Version 19.7 and later
Information in this document applies to any platform.


Query Combo box values are not scrolling using downward arrows in Internet Explorer in 19.x versions. Same works fine in Chrome in 19.x versions. in Siebel 16.x versions it works fine in IE as well

The issue can be reproduced at will with the following steps:

  1. Login to Siebel using IE
  2. Open a view with query combo box eg: contacts list view
  3. Click on teh query combo box and try to scroll using downward arrow button.




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