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Agreement Start Date And End Date Updated When Auto Asset Used on a Changed Product Structure (Doc ID 2625561.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

When clicking the 'auto asset' button, the new agreement items that are created have a start date of when the auto asset button is pressed

It is expected that the start date of the agreement items should be the start date of the asset.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a product with a structure of :
> Promotion bundle with action Existing
> Root with Action code Modified
- Child 1 with Action code Existing
- Child 2 with Action code Existing
- Child 3 with Action code Existing
- Child 4 with Action code New
2. Select the auto asset button
3. Review the start date of the agreement line items.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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