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Change CTI Behaviour When Hanging Up A Call To Transfer For Survey Depending on Call Data Variables (Doc ID 2625874.1)

Last updated on JANUARY 03, 2020

Applies to:

Siebel CRM - Version 8.1.1.14.6 [IP2014] and later
Information in this document applies to any platform.

Goal

How to trigger difference Communications Command from CTI Toolbar release button based on a call data variable?
 

Solution

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Goal
Solution


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