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Few User Sessions Of Component ECommunicationsObjMgr_enu In Handling Request Are Utilizing High CPU. (Doc ID 2625976.1)

Last updated on JANUARY 07, 2020

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, System Admin

ACTUAL BEHAVIOR
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Few user sessions of component eCommunicationsObjMgr_enu in handling request are utilizing high CPU.


We are observing that few tasks for comp eCommunicationsObjMgr_enu remains in Handling Request for long time and not getting closed. Later those tasks are causing high CPU utilization on servers where eCommunicationsObjMgr_enu is enabled.


 

Cause

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In this Document
Symptoms
Cause
Solution


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