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In Web Tool Edit Web Layout Is Not Opening For Applet Or View (Doc ID 2627147.1)

Last updated on JANUARY 10, 2020

Applies to:

Siebel Tools - Version 19.10 and later
Information in this document applies to any platform.

Symptoms

On : 19.10 version, System Admin

ACTUAL BEHAVIOR
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In Web Tool Edit Web Layout is not opening for Applet or View

When click on Edit web layout wait windows keeps on loading and after some time it disappears and screen stays hanging
after re-starting web server sometimes edit web layout opens but most of the time it got stuck.
refreshing browser has not effect

STEPS TO REPRODUCE THE ISSUE

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  1. Login to Siebel Web Tools
  2. Select any applet object
  3. expand and select Applet Web Template
  4. Click on pencil icon to open edit web layout window
  5. It will not open web layout window

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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