My Oracle Support Banner

Siebel Application OM throws an error "returns 552 Errstring is Unable to open wallet" (Doc ID 2627875.1)

Last updated on JUNE 07, 2021

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When trying to upgrade authentication from plaintext LDAP to secure LDAPS. For this using Oracle Wallet manager created wallet using LDAP CA certificates.

Enabled SSL parameters for LDPASecAdpt. After restart applications is giving server busy error with LDAPS.

Error in OM log:

SecAdptLog 3rdpartyTrace 3 0000001d5e0b2994:0 2020-01-02 09:45:09 ldap_init_SSL(D:\Siebel\ses\applicationcontainer\siebelcerts\ewallet.p12, ..) returns 552 Errstring is Unable to open wallet.
SecAdptLog 3rdpartyTrace 3 0000001d5e0b2994:0 2020-01-02 09:45:09 ldap_unbind(1407a48) returns 0.

 

STEPS:

--------

  1. Created wallet using Oracle wallet manager
  2. Enable SSLdatabase & wallet password paameters for LDAPSecAdpt
  3. Restart Siebel enterprise

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.