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Auto Transformation On The Attribute Value With Special Character (Doc ID 2629102.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

It was discovered that when configuring a customized product with a attribute value that contains double quotes that the value was changed to a backslash.  

The issue can be reproduced at will with the following steps:

1. Customize a product in configuration.
2. Enter value with double quote (") e.g. "Test"
3. Note that the value will be altered to \Test"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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