Business Service Call Using Dot (.) Notation is Causing Application Crash in Siebel 19
(Doc ID 2630542.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 19.12 and laterInformation in this document applies to any platform.
Symptoms
Application is crashing while calling the cached Business Service using scripting library/ dot (.) notation. For example:
var strEndDate:chars = TheApplication().GetService("Date Calculation BS").CalculateEndDate(strToday, 13, "-", "Months");
CalculateEndDate is a function in the BS.
On Inspect it is throwing an error “Unhandled Exception: Function Expected Months can’t call as a function”.
In some cases, below Callstack generated when we use var strResult = TheApplication().GetService("Our Custom Business Service").ValidateField("Some Value"); :
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |