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Left Mouse Click On Drilldown Link While Pressing Control / Shift Button (Doc ID 2631337.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Siebel CRM - Version 19.1 and later
Information in this document applies to any platform.


On: 19.1, Client Functionality

Left mouse click on link while pressing Control / Shift button

There are problems when drill down records together with pressing Ctrl / Shift key.

Steps to reproduce:
1) Site Map > Service Requests > My Service Requests
2) Query without any condition to retrieve all record
3) Holding Ctrl or Shift button and perform left mouse clicking on SR #
4) A Blank page is displayed




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