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SSSE Sync With O365 Exchange Failing To Connect (Doc ID 2631599.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 19.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to sync appointments with O365 Exchange SSSE is producing an error from the license key:

SBL-EAI-05000: Business Service call returned error code JWT_TOKEN_EXCEPTION and message: An unexpected error occurred (see StackTrace): Illegal base64 character d

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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