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Outbound Webservice failing with Error "Invalid certificate serial number" after certificate change. (Doc ID 2634394.1)

Last updated on JANUARY 31, 2020

Applies to:

Siebel Finance Service - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.5 [21229] version, Siebel EAI

Outbound Webservice failing with following Error:

System Exception: an unexpected error has occurred in HTTP, please contact your System Administrator. Error invoking service 'EAI HTTP Transport', method 'SendReceive' at step 'HTTP PostMIB'.(SBL-BPR-00162) -- HTTP Internet Exception during 'Data Send': 'A certificate is required to complete client authentication', code: '12044'(SBL-EAI-04116)

The issue can be reproduced at will with the following steps:
1. From application they trigger WF which should call outbound webservice
2. Above error is thrown

Changes

 Certificate expired and customer replaced with a new one.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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