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Calendar REI Issues Slow Query on S_CAL_REPT_EVT (Doc ID 2634700.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Siebel CRM - Version 19.11 and later
Information in this document applies to any platform.

Symptoms

On : 19.11 version, System Admin

ACTUAL BEHAVIOR
---------------
After an upgrade to 19.11 the LS Pharma Activity HI Calendar Applet invoking the method GetCalendarDataOUI method is producing a query on Calendar REI business component and table s_cal_rept_evt which is not restricted by the currently logged in user.
This causes a performance issue.


EXPECTED BEHAVIOR
-----------------------
Queries should be fast and filtered by the current user.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log in to call center and query for an activity at LS Pharma Activity HI Calendar Applet

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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