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Question Mark Instead Of Value In Error With State Model And Field Validation in Siebel 19.9 (Doc ID 2635969.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Siebel CRM - Version 19.9 and later
Information in this document applies to any platform.


On : 19.9 version, Client Functionality

When attempting to change Trip Report Status value from Not Started to In Progress ,
the following error occurs.

"[1]Wrong field values or value types detected in field
Status. Please re-enter your field values. If you need additional assistance,
please refer to the documentation.(SBL-UIF-00299).
[2] you cannot chnage the value of Field '<?>' from '<?>' to '<?>'.
Rule Validation Failed :'<?>' (SBL-SVC-00150)

State model gives an error with question mark.

The issue can be reproduced at will with the following steps:

1. Go to Clinical Site Visits List -> My Sites

2. Create a Protocol Site

3. Define State Model for Field Trip Report Status

4. Define Transitions Not Started and In Progress State with Rule IS NOT NULL

4. Change Trip Report Status value from Not Started to In Progress for Protocol Site




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