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Siebel 19.x Upgrade Fails At Encryption Upgrade Step With "Verify the Repository Name" and " (err=255) was returned by application" Error During Upgrep (Doc ID 2637123.1)

Last updated on JUNE 23, 2021

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When attempting to run development upgrade to 19.x or later versions from 8.1.1.11 version or later, the upgrep fails at Encryption Upgrade step and the following error occurs.

ERROR
-----------------------
Wed Feb 05 23:42:12 EST 2020 INFO:Get Encrypted Table/Column details
Wed Feb 05 23:42:12 EST 2020 INFO:Error in getting Repository Id, Refer to log file for more details
Wed Feb 05 23:42:12 EST 2020 INFO:Possible Reason : Verify the Repository Name passed as argument

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform an upgrade to 19.x version from lower Siebel version
2. Check to see if the upgrep is able to proceed without errors
3. Check to see if the Encryption Upgrade step is completed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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