ERRORS While Installating SAM 2.19.12 - ORA-12154: TNS and HTTP Status 500
(Doc ID 2638514.1)
Last updated on AUGUST 17, 2022
Applies to:
Siebel CRM - Version 19.9 and laterInformation in this document applies to any platform.
Symptoms
On : 19.9 version, Installation and SAM version : 2.19.12
Steps:
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Issue while doing SAM installation 2.19.12
1. Performing SAM 2.19.12 installation.
2. While the installation is showing as successful,we are unable to find sam folder,sam.war file and emailapprover.war files in the webapps folder under application container folder.
3. We have restarted full enterprise as well.
Actual Behavior :
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1. First error related to SAM SCHEMA FAILS BECAUSE ODBC IS NOT SET CORRECTLY, this error is seen in the SAMSchemaddlimp.log
2. Secondly faced HTTP 500 error which is related to new bug, it is seem when trying to Access SAM URL
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |