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Large Logarchive Directory Causing Siebel Startup issues (Doc ID 2641116.1)

Last updated on FEBRUARY 25, 2020

Applies to:

Siebel CRM - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

Customer has encountered a error during IRR "SBL-DAT-60277 - Query Could Not Be Run Because It Is Too Big" and they made a change to MaxDepthOfTheQuery

After the above change, They are seeing the following behavior

Gateway and 1 Siebel Server up and running, Another 2 Siebel Server is not coming up and Logarchive is getting deleted automatically on this Servers, On recreating the Logarchive the remaining two Servers are coming up.

Error: SBL-DAT-60277

BUSINESS IMPACT: Due to this issue, users cannot access Siebel Servers

Changes

 Changed value on MaxDepthOfTheQuery,

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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