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How To Get The Encrypted Password Sent Correctly From Siebel Approval Manager (SAM) (Doc ID 2644255.1)

Last updated on JUNE 11, 2020

Applies to:

Siebel Tools - Version 19.12 and later
Information in this document applies to any platform.


After enabling the SMTP authentication in "\mail\mail.xml" and enabling the following two properties, it sends user name and password to SMTP.  However, it's pasting the encrypted values into the password.

 After changing the mail password in the to the un-encrypted value, the SMTP is authenticated and the email is sent successfully.

How to get the encrypted password sent correctly?


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