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When SOAPUI 'Encoding' Property Is Not Set To UTF-8, It Displays é Instead Of The Accented é Character For Siebel Inbound REST Service Responses (Doc ID 2646197.1)

Last updated on AUGUST 31, 2021

Applies to:

Siebel CRM - Version 19.10 and later
Information in this document applies to any platform.


When using SoapUI to send an inbound REST request into Siebel to query for data, the REST response is not returning Spanish characters correctly.

For instance:

a. Siebel REST response returns this:                               Préstamo Personal

Here it as the é characters which is not desired/not expected.

b. While the correct response should be this:                    Préstamo Personal

Here it has the accented é character which is correct/expected since é is character stored in the Siebel database for the value in the field.




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