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Unable To Open PDF/Docx Documents On Clicking File Name (Error: The file xxxx.pdf could not be found on any specified file system. (SBL-UIF-00230) ) (Doc ID 2646548.1)

Last updated on MARCH 12, 2020

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When attempting to open an attachment link for Marketing Literature files, the following error occurs.

Error: : The file xxxx.pdf could not be found on any specified file system. (SBL-UIF-00230)


The issue can be reproduced at will with the following steps:
1. Navigate to the Marketing Literature view
2. Select a link to open/download an attachment
3. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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