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SAM Email Approve And Deliver Error (String Index Out Of Range: -70) (Doc ID 2647226.1)

Last updated on MARCH 10, 2020

Applies to:

Siebel Tools - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

When click on the Approve and Delivery button/link in the email and send out the email to the SAM mailbox, the email is received and read by SAM but then it ends in following error and the workspace delivery does not happen.



The issue can be reproduced at will with the following steps:
1. click on the Approve and Delivery button/link in the email
2. email is received and read by SAM but workspace delivery does not happen and error is seen.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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