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Parallel Modify Asset Is Not Inheriting First Order Changes (Doc ID 2647877.1)

Last updated on MARCH 11, 2020

Applies to:

Siebel CRM - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

On : 18.11 version, Order Management

When 2 modify Asset request comes Parallel, First Quote created and in process of converting to Order
Second Quote created while converted to Order unable to find open order reference and not inheriting First Order changes  in this case First Quote Order reference where modify order is not inherit all the changes related to Asset
Hence the parallel sequencing is not working if Multiple modify quotes are initiated simultaneously.


The issue can be reproduced at will with the following steps:

1. Invoke ABOWebService in parallel sequence
2. First Quote is created still not converted into order
3. Second Quote is created (While first quote is not transformed into Order)
4. While converting Second Quote, First Order changes are not inherited 

Is this the expected behavior 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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