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Siebel Application is not starting after upgrading OS to AIX 7200-04-01 (Doc ID 2648083.1)

Last updated on MARCH 11, 2020

Applies to:

Siebel Finance CRM Call Center - Version 17.0 [IP2017] and later
IBM AIX on POWER Systems (64-bit)

Symptoms

Siebel Application service is not starting properly after upgrading AIX OS level to 7200-04-01.


Warning "SBL-DAT-00170: The DLL 'sscacsbc.dll' could not be loaded" is observed in Siebel logs.

Changes

 Upgrade AIX OS version from 7200-03-02 to 7200-04-01-1939.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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