My Oracle Support Banner

Upgrade Kit Builder Fails with "SBL-OMS-00107: Object manager error: ([0] This operation is not allowed when there are no records displayed." (Doc ID 2649464.1)

Last updated on MARCH 24, 2020

Applies to:

Siebel Remote Server - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

Upgrade Kit Builder fails in error for all types of Upgrade Kits:

GenericLog GenericError 1 000006ab5e5b7129:0 2020-03-02 13:02:07 Object manager error: ([0] This operation is not allowed when there are no records displayed.

Please execute a query that returns at least one record or add a new record.(SBL-DAT-00215) (0x7500d7))
GenericLog GenericError 1 000006ab5e5b7129:0 2020-03-02 13:02:07 ( (0) err=2818155 sys=7667927) SBL-OMS-00107: Object manager error: ([0] This operation is not allowed when there are no records displayed.

Please execute a query that returns at least one record or add a new record.(SBL-DAT-00215) (0x7500d7))
GenericLog GenericError 1 000006ab5e5b7129:0 2020-03-02 13:02:07 (bsvcmgr.cpp (1393) err=2818251 sys=0) SBL-OMS-00203: Error 7667927 invoking method "Create Upgrade Kit" for Business Service "Upgrade Kit Wizard OMSV"
ObjMgrBusServiceLog Delete 4 000006ab5e5b7129:0 2020-03-02 13:02:07 Business Service 'Upgrade Kit Wizard OMSV' (address: '5c1a80a8')was unregsitered at model '9bf8818' for session ''

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.