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Gif Images Are Not Displayed Properly When Using The Siebel Application In IE Browser (Doc ID 2650703.1)

Last updated on JUNE 29, 2021

Applies to:

Siebel CRM - Version 19.10 to 20.3 [Release V17]
Information in this document applies to any platform.

Symptoms

Some of the images are not visible correctly in the Siebel Application when using the IE browser. This issue is not happening when using Firefox and Chrome Browser.

 

Steps:

  1. Log into Call Center with IE11 browser.
  2. Click on Site Map to open it.
  3. Keep scrolling down, and you will get icon not displayed which is shown as "x Go to site map top", although it works correctly if you click on it and it will go to the top of Site Map.

       

  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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