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Resume Instance Of Long Running Workflow Is Getting CANCELED (Doc ID 2651306.1)

Last updated on MARCH 26, 2020

Applies to:

Siebel CRM - Version 19.7 and later
Information in this document applies to any platform.


After upgrading to 19.7, 'ResumeInstance' of long running Workflow gets canceled with the following error and because of this 30k SRM requests are canceled per day.

TaskCounters TaskCountInfo 4 000000a45e4e4d94:0 2020-02-21 13:36:21 1634896752: DecRunningTasks() nRunning = 0, m_mLowThresh = 0, m_nRunning = 0
GenericLog GenericError 1 000000a45e4e4d94:0 2020-02-21 13:36:21 (smireq.cpp (425) err=2818251 sys=0) SBL-OMS-00203: Error (null) invoking method "(null)" for Business Service "(null)"




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