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SRBroker Terminated After Migration Installation and Database Upgrade to 19c (Doc ID 2651670.1)

Last updated on JUNE 09, 2020

Applies to:

Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to bring the Siebel Server on 19.11 with upgraded database server from 11g to 19c SRBroker gets terminated.

...
SQLStatementOptions Free Statement Details 5 000000045e720ddd:0 2020-03-18 17:40:34 (SQLFreeStmt) Option: SQL_DROP
SQLTraceAll SQLTraceAll 4 000000045e720ddd:0 2020-03-18 17:40:34 (SQLAllocStmt) Conn Handle: 163581816, Time: 0.007ms
SQLStatementOptions Allocate Statement 4 000000045e720ddd:0 2020-03-18 17:40:34 (SQLAllocStmt) Conn Handle: 163581816, Time: 0.007ms
SQLTraceAll SQLTraceAll 4 000000045e720ddd:0 2020-03-18 17:40:34 (SQLFreeStmt) Conn Handle: 163581816, Stmt Handle: 164701872, Time : 0.005ms
SQLStatementOptions Free Statement 4 000000045e720ddd:0 2020-03-18 17:40:34 (SQLFree Stmt) Conn Handle: 163581816, Stmt Handle: 164701872, Time: 0.005ms
SQLStatementOptions Free Statement Details 5 000000045e720ddd:0 2020-03-18 17:40:34 (SQLFreeStmt) Option: SQL_DROP
GenericLog GenericError 1 000000045e720ddd:0 2020-03-18 17:40:34 (srbthrd.cpp (4137) err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api
GenericLog GenericError 1 000000045e720ddd:0 2020-03-18 17:40:34 (srbmtsrv.cpp (86) err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api
SrbLayerLog Error 1 000000045e720ddd:0 2020-03-18 17:40:34 Main Init fails
GenericLog GenericError 1 000000045e720ddd:0 2020-03-18 17:40:34 (smimtsrv.cpp (1225) err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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