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Clear Cache Button Does Not Work With AutoOrder Button (Doc ID 2651877.1)

Last updated on MARCH 24, 2020

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

Auto Order button in Quote Entry Applet uses QuoteToSalesOrder Data Map to create an order record from a quote record.

In Data Map view, there is 'Clear Cache' button, but it does not work as expected:

(1) Change Data Map definition under OrderToSalesOrder Data Map.

(2) Click 'Clear Cache'.

(3) Go to Quote Entry Applet and use Auto Order button to create an order record.

(4) It still uses the old setting in the QuoteToSalesOrder Data Map.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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