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Exporting Tab Layout - Only Exports Siebel Automotive When Application Name Is Queried For (Doc ID 2652379.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

When exporting the tab layouts, the application of Siebel Automotive is being used despite the export being from Call Center

It is expected that Tab Layouts should be exported from the application that is selected


The issue can be reproduced at will with the following steps:
1. Shows Administration - Application > Responsibilities > Tab Layout > Screen Tab Layout
2. Select the application that you want to export by querying for the application name
3. Select Menu > Export Tab Layout

The output xml shows the application as 'Siebel Automotive', not the application queried for

Cause

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In this Document
Symptoms
Cause
Solution
References


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